Shipping Policy

Processing Your Order

We aim to prepare and dispatch orders within 1–3 business days. Processing time is separate from the estimated transit time.

During holidays, promotional events, or periods of high order volume, order preparation may take slightly longer.

Delivery Timeframe

Most orders arrive within approximately 7–12 business days following processing and dispatch.

The estimated delivery period is not a guaranteed arrival date. Customs procedures, carrier operations, weather conditions, regional restrictions, and other circumstances may affect delivery.

Tracking Your Shipment

Available tracking details will be added to your order after dispatch. Please allow time for the carrier’s tracking system to register and display the first update.

A single order may be divided into multiple shipments depending on product availability or fulfillment arrangements. Separate packages may have different tracking numbers and delivery dates.

Address Accuracy

Please review your name, shipping address, postal code, and other delivery information carefully before placing an order.

We cannot guarantee that an address can be changed after an order has been submitted. Additional shipping costs caused by an incorrect address, rejected delivery, or unclaimed package may be the customer’s responsibility.

International Deliveries

Cross-border shipments may be inspected by customs authorities. Local taxes, duties, clearance charges, or other fees may apply depending on the destination. These charges are determined by local authorities and are generally not included unless clearly shown at checkout.

Delivery Concerns

If your shipment arrives damaged, please retain the packaging and take clear photos of both the package and the affected product.

If you need assistance with a shipment, please use the contact page on this website to reach us. We will review the available order and tracking information and help determine the appropriate next step.